Contact support
How to reach Gitera support and what to include so we can help fast.
Before you write
Check the matching troubleshooting page — most issues resolve in a couple of steps.
Contact
- In-app: Settings → Contact — goes straight to the team with your account context attached.
- Docs: the form below.
- Website: the contact form on gitera.io.
Get in touch
We reply within 24 hours.
What to include
- Your organization name and the account email.
- The page or feature and what you expected vs what happened.
- For data problems: repository name, workflow name, and the run ID (visible in the run's GitHub URL).
- Screenshots help — a broken UI state is much faster to diagnose with one.