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Troubleshooting

Troubleshooting

Pick the symptom that matches what you see — each page has the most likely causes and fixes.

Find your symptom:

SymptomGo to
GitHub App will not install, repos missingGitHub App issues
Installed but dashboard is emptyNo data after install
A run exists but its logs cannot be foundMissing logs
Cost does not match the GitHub invoiceCost mismatch
DORA tab is empty or shows a warningEmpty DORA
Slack or email alerts never arriveNotifications
A retry rule never firesAuto-retry
Runner list is emptyRunners
"Limit reached" bannersUsage limits
Cannot sign in, org missing, invite problemsLogin & organizations

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